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Shipping Terms & Conditions

Shipping on all items is Free. All items are shipped via ground delivery. Depending on your location, your order could take anywhere from 2-7 days, possibly more. At this time we do not offer 2nd day or overnight shipping options. Please contact us if you absolutely need faster delivery.

Bullfrog Pond supplies and their vendor partners strive to manage large inventories. On the rare occasion that an item is out of stock, you will be informed of product availability and estimated arrival time. All orders will be processed within three business days.

Bullfrog Pond Supplies continuously negotiates with common carriers to receive the best shipping & handling rates and service available. We pass these savings directly on to you with free shipping!

Keep in mind that freight companies & UPS do not count weekends, holidays, or the day of shipment in their delivery times.

Bullfrog Pond Supplies will help coordinate delivery time with the shipping companies. Bullfrog Pond Supplies cannot guarantee delivery times and will not be held responsible for costs associated with delayed product delivery, including but not limited to labor stand-by charges or equipment rental. Under no circumstances will Bullfrog Pond Supplies be held liable for unloading your product or additional delivery charges incurred if your ship-to address is inaccessible to the delivery truck.

We do not ship out of the lower 48 states. It is not possible to provide adequate customer service to Hawaii, Alaska, US Territories, Canada, Mexico & other countries.